CustomerVision's growth has been accelerating this year and one of the areas of growth has been what I’m calling Workplace Communities.
CustomerVision makes it easy for a team to publish news, reference materials and discussions. Sometimes these communities are all within one workplace but a more common scenario is supporting communities that include customers, partners and members of an industry group.
These companies are choosing CustomerVision because we give them a ton of functionality all in one easy package. With our On Demand model with no hardware or setup a company can quickly provide a resource that includes site creation, easy content sharing, rich discussion functionality, the ability to segment the site for partners, document sharing and everything they need to build a next generation community site.
Wikis that are designed for business use have a lot of advantages over previous generation technologies. With a wiki it’s easy to quickly put up thousands of pages of content to support a business objective and then the discussion can support and enhance that content rather than the old way of treating those separately. This reflects how businesses really work and helps direct the interactions in a way that supports the business.
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